PRIVACY NOTICE

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Last updated: 13.03.2026

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Plan C is committed to protecting and respecting your privacy. This notice explains how we collect, use and protect your personal information when you use our website or contact us.

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1. Who we are

Plan C 

The Broadway

Muswell Hill

London
Email: 

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For the purposes of data protection law, Plan C Ltd is the “data controller” responsible for your personal data.

2. What information we collect

We may collect and process the following personal information:

Information you provide directly to us
• Name
• Email address
• Phone number
• Address or project location
• Details about your building project or enquiry

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Information collected automatically
When you visit our website we may collect limited technical information such as:
• IP address
• Browser type
• Device information
• Pages visited on the website

This information helps us understand how visitors use the site and improve our services.

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3. How we use your information

We use your information to:

• Respond to enquiries about our services
• Provide quotes or project information
• Communicate about ongoing projects
• Improve our website and services
• Maintain the security and performance of the website

We will only use your information where we have a lawful basis to do so, including responding to enquiries or where it is necessary for our legitimate business interests.

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4. How long we keep your information

We only keep personal data for as long as necessary to fulfil the purpose it was collected for, including for legal, accounting or regulatory requirements.

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5. Sharing your information

We do not sell or rent personal information.

We may share data with trusted service providers who support our business, such as:

• website hosting providers
• IT support services
• professional advisers

These providers are required to keep your data secure and only process it on our instructions.

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6. Cookies and website analytics

Our website may use cookies or similar technologies to understand how visitors use the site and improve performance.

Cookies are small files stored on your device. You can control or disable cookies through your browser settings.

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7. Your rights

Under UK data protection law you have rights including:

• the right to access your personal data
• the right to correct inaccurate information
• the right to request deletion of your data
• the right to restrict or object to processing
• the right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights please contact us using the details above.

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8. Data security

We take reasonable steps to protect personal information from loss, misuse or unauthorised access. However, no internet transmission is completely secure.

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9. Changes to this policy

We may update this privacy notice from time to time. The latest version will always be available on this page.

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10. Contact

If you have any questions about this privacy notice or how we handle personal data please contact:

Plan C through our contact page.

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